Last updated: January 2026
This Privacy Policy explains how DENSIS MANAGEMENT LTD collects, uses, and protects personal data when you visit or use the website www.snaigehome.com.
1. Data Controller
This website is operated by:
DENSIS MANAGEMENT LTD
Address: Bulgaria, Sofia (1700), 90 Stefan Mladenov Blvd.
Contact email: office@densi.bg
DENSIS MANAGEMENT LTD is the data controller responsible for the processing of personal data in accordance with applicable data protection legislation.
2. Purpose of the Website
The website www.snaigehome.com is a product portfolio and support platform.
It does not function as an online shop and does not allow the purchase of products.
The website allows users to:
- View refrigeration appliances
- Download user manuals and product information
- Submit forms for extended warranty registration, support, and service requests
3. Personal Data We Collect
We collect personal data only when users voluntarily submit it via contact or registration forms.
The data may include:
- Name
- Email address
- Appliance model number
- Purchase document number
- Any additional information voluntarily provided by the user
Downloading manuals or product documentation does not require submitting personal data.
4. Use of Personal Data
Personal data is processed solely for the following purposes:
- Registration of appliances for extended warranty
- Responding to support, service, and information requests
- Communication related to submitted inquiries
- Compliance with legal and regulatory obligations
Personal data is not used for marketing, advertising, profiling, or automated decision-making.
5. Legal Basis for Processing
Personal data is processed on the following legal grounds:
- User consent, provided by submitting forms
- Legitimate interest in providing technical support and customer service
- Compliance with legal obligations
6. Cookies
The website uses only essential cookies necessary for its proper technical operation.
- No analytics cookies are used
- No advertising or marketing cookies are used
- No tracking or profiling technologies are implemented
Because only essential cookies are used, a cookie consent banner is not required.
7. File Downloads
Product manuals and documentation:
- Are freely available without registration
- Are hosted on the website’s own server
- Are not tracked or monitored on a per-user basis
No personal data is collected during file downloads.
8. Data Sharing and Third Parties
Personal data is not sold, rented, or shared with third parties, except where necessary to operate the website or comply with legal obligations.
The website is hosted by Hostinger, with servers located within the European Union.
Access to personal data is restricted to authorized personnel only.
9. Data Retention
Personal data is retained only for as long as necessary to:
- Provide support and warranty services
- Comply with applicable legal and regulatory requirements
When personal data is no longer required, it is securely deleted.
10. Data Security
Appropriate technical and organizational measures are implemented to protect personal data, including:
- SSL / HTTPS encryption
- Secure EU-based hosting
- Limited access to personal data by authorized staff
11. Data Subject Rights
Under the General Data Protection Regulation (GDPR), users have the right to:
- Access their personal data
- Request correction of inaccurate or incomplete data
- Request deletion of personal data
- Restrict or object to the processing of personal data
- Request data portability
- Withdraw consent at any time
Requests regarding personal data may be sent to:
office@densi.bg or servisas@snaigehome.com
Users also have the right to lodge a complaint with their local data protection authority.
12. Children’s Privacy
The website is not specifically intended for children under the age of 16.
While the content is safe to view, we do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
This Privacy Policy may be updated periodically.
Any changes will be published on this page with a revised “Last updated” date.