Privacy Policy

Poslední aktualizace: leden 2026

Tyto zásady ochrany osobních údajů vysvětlují, jak společnost DENSIS MANAGEMENT LTD shromažďuje, používá a chrání osobní údaje při návštěvě nebo používání webových stránek www.snaigehome.com.

1. Správce osobních údajů

This website is operated by:

DENSIS MANAGEMENT LTD
Adresa: Bulharsko, Sofie (1700), bulvár Stefan Mladenov 90
Kontaktní e-mail: office@densi.bg

DENSIS MANAGEMENT LTD is the data controller responsible for the processing of personal data in accordance with applicable data protection legislation.

2. Účel webových stránek

Webové stránky www.snaigehome.com slouží jako platforma pro prezentaci produktů a poskytování podpory.
Nejedná se o internetový obchod a webové stránky neumožňují nákup produktů.

The website allows users to:

  • View refrigeration appliances
  • Download user manuals and product information
  • Odeslat forms for extended warranty registration, support, and service requests

3. Osobní údaje, které shromažďujeme

We collect personal data only when users voluntarily submit it via contact or registration forms.

The data may include:

  • Name
  • E-mailová adresa
  • Model spotřebiče number
  • Číslo dokladu o koupi
  • Any additional information voluntarily provided by the user

Downloading manuals or product documentation does not require submitting personal data.

4. Použití osobních údajů

Personal data is processed solely for the following purposes:

  • Registration of appliances for extended warranty
  • Responding to support, service, and information requests
  • Communication related to submitted inquiries
  • Compliance with legal and regulatory obligations

Personal data is not used for marketing, advertising, profiling, or automated decision-making.

5. Právní základ zpracování

Personal data is processed on the following legal grounds:

  • User consent, provided by submitting forms
  • Legitimate interest in providing technical support and customer service
  • Compliance with legal obligations

6. Soubory cookie

The website uses only essential cookies necessary for its proper technical operation.

  • No analytics cookies are used
  • No advertising or marketing cookies are used
  • No tracking or profiling technologies are implemented

Because only essential cookies are used, a cookie consent banner is not required.

7. Stahování souborů

Product manuals and documentation:

  • Are freely available without registration
  • Are hosted on the website’s own server
  • Are not tracked or monitored on a per-user basis

No personal data is collected during file downloads.

8. Sdílení údajů a třetí strany

Personal data is not sold, rented, or shared with third parties, except where necessary to operate the website or comply with legal obligations.

Webové stránky jsou hostovány společností Hostinger na serverech umístěných v Evropské unii.

Access to personal data is restricted to authorized personnel only.

9. Doba uchovávání údajů

Personal data is retained only for as long as necessary to:

  • Provide support and warranty services
  • Comply with applicable legal and regulatory requirements

When personal data is no longer required, it is securely deleted.

10. Zabezpečení údajů

Appropriate technical and organizational measures are implemented to protect personal data, including:

  • SSL / HTTPS encryption
  • Secure EU-based hosting
  • Limited access to personal data by authorized staff

11. Práva subjektu údajů

Under the General Data Protection Regulation (GDPR), users have the right to:

  • Access their personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data
  • Restrict or object to the processing of personal data
  • Request data portability
  • Withdraw consent at any time

Žádosti týkající se osobních údajů lze zasílat na:
online@densi.bg nebo servisas@snaigehome.com

Users also have the right to lodge a complaint with their local data protection authority.

12. Ochrana soukromí dětí

The website is not specifically intended for children under the age of 16.
While the content is safe to view, we do not knowingly collect personal data from children.

13. Změny těchto zásad ochrany osobních údajů

This Zásady ochrany osobních údajů may be updated periodically.
Any changes will be published on this page with a revised “Last updated” date.